What no one is talking about
By: Colt Passey Historically, businesses have focused on loss prevention as part of their fraud strategy and want to reduce the impact of fraud on their profit and loss statements. Ideally, they would be able to avoid fraud, but most organizations accept a certain level of fraud-related loss, albeit reluctantly. Implementing strict fraud prevention practices and multi-factor authentication has become standard practice. However, fraud prevention can also focus on trust and safety by not insulting customers—for instance, by incorrectly identifying legitimate interactions as fraudulent and making interactions intolerable through repeated high-friction challenges. While this statement refers to customers, the same applies to distributors.Please log in (or register) to continue viewing this content.
FTC Commissioner Rohit Chopra, who will leave the FTC after the Senate confirms him as the newly appointed director of the Consumer Financial Protection Bureau, is known as one of the more prolific commissioners. He has spoken and written extensively in his three years on the FTC including, notably, in a November 2020 paper wherein he called the 
