By: Teresa Day Craighead
Executive: Bob D’Loren
Location: Dresden, Ohio
SSN: What motivated you to acquire Longaberger last year?
At Xcel brands, we were looking for something in the home sector to diversify our category offering and reach the consumer directly, and I saw the opportunity to acquire the company. I’ve always been excited about iconic brands. I like to say that icons live forever. Sometimes they just need a little bit of tender, loving care to get people reengaged with the brand.
By: Jennifer Mills
We are demonstrating to
the FTC and the regulatory authorities that we prioritize compliance in our companies.”
—Brian Bennett, Vice President of Government Affairs and Policy, DSA
Last summer the Direct Selling Association (DSA) began work on a comprehensive compliance program which will be available to both member and non-member companies.
By: Peter Marinello
Because the industry made the bold decision to commit to third-party self-regulation when it did, DSSRC was able to socialize its goals and objectives with direct selling companies and familiarize the industry with the program’s jurisdictional purview and process of review before the coronavirus hit.
The direct selling industry worked diligently and cooperatively to establish and implement an industry self-regulation program that celebrates its third year this month. The BBB National Programs’ Direct Selling Self-Regulatory Council (DSSRC) administers that program, helping direct selling companies across the industry abide by the high standards first established by the Direct Selling Association (DSA) Code of Ethics.
By: Dave Rauf
NOTE: We listen in on the public company earnings calls and the transcripts so you don’t have to. Check back each quarter for our review with insights and takeaways for your own business.
Tupperware had its first year-over-year sales growth in a quarter since 2017, the company said in its third-quarter earnings report, but the direct selling giant continues to face uphill challenges in one of the biggest global MLM markets: China.
By: Teresa Craighead
We’ve heard over and over all the ways in which 2020 was denounced as terrible, catastrophic, and unbearable. But from the perspective of many companies in the channel, those words don’t really apply. Strange, unpredictable, and unprecedented may be more apt, and for many companies, bountiful, outrageous, and exciting are better descriptors.
By: David Rauf
“Direct selling is no different than any other form of distribution of goods today. All consumer sectors of business have been evolving dramatically over the last 5 years, and most of it is driven by technology. We looked at this as a good time to enter the market.”
—Robert D’Loren, CEO, Xcel Brands
One of the core tenets of this new world is accessibility.
—Terrence Moorehead, CEO, Nature’s Sunshine
The direct selling channel has been pressed and pressured by a variety of factors over the past two to three years—largely unrelated to each other but all significant in bringing change to the channel.
By: David Rauf
“I caution you to stay on the straight and narrow because now, more than ever, this is a top enforcement priority for me, and I hope, the agency.”
—Noah Phillips, Commissioner, Federal Trade Commission
A commissioner with the Federal Trade Commission (FTC) voiced a tough message for the direct selling community at a recent online event, saying the regulatory agency will remain aggressive in its approach to policing the channel.
By: Teresa Craighead
“What they are doing in this paper is trying to put forward a logical argument to set up a premise, to analyze it and to draw conclusions. The problem is that they commit some really basic logical errors, and you don’t have to be a logician to understand them.”
—Dr. Anne Coughlan, professor of marketing, Kellogg School of Management, Northwestern University
On October 13-15, 2020, the Direct Selling Association (DSA) held a virtual Legal and Regulatory Seminar that included a session discussing the Andrew Stivers, Douglas Smith, and Ginger Jin paper, “The Alchemy of a Pyramid” with three experts: Dr. Anne Coughlan, the Polk Bros. Chair in Retailing and professor of marketing at Kellogg School of Management, Northwestern University; Dr. Patrick Brockett, the Gus Wortham Memorial Chair in Risk Management and Insurance at McCombs School of Business, University of Texas at Austin; and Dr. Linda Ferrell, Marketing Department Chair and professor of marketing at Harbert College of Business, Auburn University. Comments in this article are taken from that discussion.
In the July 2020 issue of Social Selling News, we published an article, titled “FTC Reveals True Goals in Research Paper” (page 24), in which we discussed some of the conclusions reached in a paper published by SSRN, an international social sciences research journal.
By: David Rauf
“If I’m a traditional manufacturer of consumer packaged goods and always sold in retail stores, but now because retail stores are closed revenue is cut, I had better be looking at every single channel and opportunity to keep my product in front of consumers.”
—Kerry Tassopoulos, founding member,
The Tassopoulos Law Firm PLLC
There are companies right now doing the type of accelerated growth they have not seen before.”
—Mike Sheffield, CEO, Sheffield Group
When the coronavirus outbreak started spreading across the globe earlier this year, executives at The Body Shop, a U.K.-based skin and beauty product retailer, had some decisions to make.