In order to improve inter-team communication among our global offices during the pandemic, we have implemented Google Meet, Google Chat, and Zoom meetings. The pandemic has stepped up our timeline to redesign many of our global websites to keep up with the demand of online shopping and internet searches, and we have made online meetups and social selling a focus that has and will continue to aid us in future growth. We believe these changes will only help us build a stronger foundation in our offices and to our IBOs and customers.
— Sunny C. Beutler, CEO, Sunrider
It all starts with our executive team focusing on transparency and engaging with the broader leadership group to provide all employees a greater understanding of the big picture. In fact, we have dedicated team members whose responsibility it is to bridge the gap between the executive level and the broader business. We also focus on cross-department collaboration. Our leaders are held accountable to create partnerships fostering trust where people are encouraged to speak up, ask questions, and provide solutions. All of these things combined have opened the lines of communication so everyone can move in the same direction.
— Sharron Walsh, CEO, Isagenix International
The world is now flat. We now all compete on a level playing field: e-commerce. Hence, we will have to find a way to create a virtual product demo experience (which includes the Consultant) that is leaps and bounds better than what e-commerce pure-plays can offer without a Consultant. This hybrid will be based on some “push” e-commerce complemented by the personalized advice from the Consultant. If not, it will be hard for us to stay alive and compete when we carry a 40 percent to 45 percent cost of compensation plans, and they don´t.
-— Jacques Mizrahi, CEO, SwissJust
We will finish the year stronger than ever because we focused on two main factors: expanding into new markets and growing our product line. Expansion gave new financial opportunities to the millions of people forced to work from home. South Korea, one of Asili’s largest markets, recovered quickly from COVID-19, and conditions were improving as the virus hit our many Latin American, European, and other Asian markets. Diversifying our product line opened doors for Asili Ambassadors who are able to meet more customer needs. More nutrition solutions means better health for Ambassadors and their families, and a wider audience to market to.
— Gary Hasson, Vice President of Global Business Development, Asili Global
The channel’s biggest opportunity remains the fact that over 50 million Americans are involved in the gig economy today and are willing to step out of conventional ways to earn income with maximum freedom and flexibility leveraging current assets or skills. This overt expression of personal responsibility and mental openness to income creation is a great place to start the conversation around the possibilities of creating an opportunity in the direct selling space, leveraging some of the unique features of the space such as work from home, digital social marketing platforms, unique products, especially in the wellness space, leveraged income, global opportunity and more!
— Al Bala, CEO, Mannatech
We are living during a special moment in time. There are accelerators (COVID-19, the gig economy, a search for principles and values) requiring us to think faster, formulate plans faster, make decisions faster, protect others who are dependent upon us. Therefore, we are required to respond to the needs of the people faster. The future will not replicate the past. Prudent leaders will realize what they do not know, have not studied, and bring teams together who bring forth the best of innovation, vision, ideas, research, facts, and new or old principles and values. Authentic leaders will invent the future…. Authentically.
-— John T. Fleming, Project Lead, Ultimate Gig
In all honesty, I wasn’t a fan of remote work. I believed in-person office collaboration was essential to the success of our business—and all business in general. I was wrong. I’ve been deeply inspired by how all our employees across the globe pivoted so well to working from home. In staff surveys and other interviews, we see they feel more productive, family-focused, and more connected to each other and management than ever before. Because working from home has made our people healthier, happier and more productive, we’re extending our work-from-home venture through the end of 2020.
-— Jared Turner, president and COO, Young Living Essential Oils
If I had to pick just one change to make in direct sales, it would be to change the current model of teaching people to sell to their “warm market.” That type of behavior is not scalable, and it’s just plain icky. No one wants to be sold to by their friends and family, and once they’ve exhausted that small resource the vast majority of people inevitably fail to reach their goals. Our goal is not to make a quick buck off of the warm market of our sales field. We teach scalable ways to market your business without damaging your relationships. By investing in a world-class training platform, we teach our Affiliates how to become legitimate Influencers by using technology, social media and internet marketing.
-— Laura Hunter, CEO, Tori Belle Cosmetics