Customers and distributors demand good tech experiences
By Teresa Craighead
Nearly half of all end-users say that if they land on a business site that is not mobile-optimized, they take it as an indication that the business does not care.
Last summer, online shopping overtook grocery stores and the restaurant business to become the second-biggest segment of the $520 billion U.S. retail market, according to business intelligence publisher Internet Retailer.
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