Direct Sellers Grapple with Supply Chain Challenges

Despite strong sales, pandemic creates some disruptions for companies

By:  David Rauf

“This was felt everywhere and in everything; the immediacy of things shutting down in a manner of days was extraordinary.”

—Brian Kraus, VP Global Manufacturing, Amway

“We were fortunate that we had some plans in place to be able to respond as quickly as we did. It’ll be interesting to see, as an industry, how this changes things in the coming year.”

—Brian Kraus, VP Global Manufacturing, Amway

Already faced with a variety of new challenges in the coronavirus era, direct sellers are dealing with another major hurdle affecting their daily business: supply chain disruptions.